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Helacustom

Personalized Pet Face and Name Embroidered Sweatshirt Hoodie

Personalized Pet Face and Name Embroidered Sweatshirt Hoodie

$49.00
$49.00
Sale Sold out
Size

Description

Our custom hoodies are the perfect way to keep your cherished memories close to your heart. Made from high-quality materials and featuring your very own moments, this hoodie is perfect for couples, pet owners, parents, or anyone who wants to show off their special moments.


💖How we made it:

👉Step 1: 

After receiving your uploaded picture, we will arrange for a professional designer to outline the simple lines for you, and customize the simple painting that belongs to you.

👉Step 2:

We will adjust the color of the embroidery according to your color requirements and make sure that your order requirements are not left out, such as adding text.

👉Step 3:

We start embroidering on clothes with computerized embroidery machines, which are very advanced and professional, that can achieve high speed, high efficiency, and also delicate embroidery.

🎀Clothing is a minimalist look but a big statement. Embroidered makes it a special and unique look.

💝Size Chart:                           

-The size chart is below the product description.

Our sizes are slim fit, if you want a looser fit, please order one size up. (When your weight and height are stuck at the junction between the two sizes, it is recommended to choose the larger size)


💝Material:

This sweatshirt is made of Heavyweight fabric - Sport Grey And Antique Heathers: 90% Cotton | 10% Polyester - Safety Colors And Heathers: 55% Cotton | 45% Polyester - Other colors: 100% cotton. soft, elastic, lightweight, breathable and comfortable.

💝Care instructions:

   - Do not wash for 24 hours for the first time.
   - Warm wash, inside out, with like colours. 

   - Air dry if possible. (We do not recommend tumble drying.)
   - Do not iron the vinyl (printed part) directly.
   - Do not bleach.
   - Do not dry clean

💝Note: 

   -In case of any difficulty, just contact our email at service@helacustom.com, we are willing to help.
♥ ♥Thank you very much for you business and let us know if you have any questions♥ ♥

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Shipping Information

Confirm

A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order. However, we will do our best to support your request.

Processing

It usually takes 2-4 business days for your order，while some items may take longer than expected.

In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization. Design time will depend on the complexity of the request.

Shipping

US Domestic: 5 - 8 days

International: 5-12 days

Total Delivery Time = Processing Time + Shipping Time

All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

What will happen if I refuse to accept my delivery? If the order is returned to us, once we have received it, we will refund 50% of your payment to you.

Please note that APO/FPO & PO Boxes are not accepted for Express Shipping

Addresses that require specific logistics to be delivered, you need to contact us at service@helacustom.com when placing an order, otherwise we are not responsible for not receiving the package.

Note for taxes

International buyers - What about customs? Will I be charged for duties or customs when my package arrives in my country? Import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.

Contact Us

If you have any further questions, please contact our customer services at service@helacustom.com

 

DETAILS MATTER

It's a collaborative experience meaning -You’re going to get the VIP experiencewhen creating your custom embroidery of your pet(s)!

Every Pet Portrait Patch is a 1 of 1 hyper-realistic embroidered art piece with25,000+ stitches, 15+ thread colors, andhand drawn art

Satisfaction Guarantee

As our designs are handmade,we are not able to show them before placing the order.

We offer unlimited revisions and only ship your product upon approval.This way,we ensure you are 100% satisfied with the final piece.

If you're seeking guidance in choosing the best photo connect with us at service@helacustom.com.

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How it Works?

  • Step 1

    Please select a photograph and proceed to upload it.

  • Step 2

    We will design it and send you a preview for your approval.

  • Step 3

    The embroidery will be completed and shipped to you promptly.

FAQs

1.How can I edit my order after it's been placed?

Our outliners and digitizers go straight to work on your order as soon as it has been placed, so images cannot be edited after your order is in our system. If there was an error in your order confirmation, please let us know as soon as you can. Our email is service@helacustom.com.

2.How does it works?

1- Order Placement: Once you've placed your order, our designers spring into action.

2- Production (1 to 3 days): Once your design is approved, we jump into production mode which takes 1 to 3 days.

3- Final Steps & Shipping: Following production, your order is carefully prepared for shipping. For detailed delivery times, please refer to our Shipping Policy.

Want your design faster? Select the 'First In Line' option after adding your product to the cart. There are also different shipping options available at checkout.

3.What's the turnaround time?

1- Design Preview (2-4 days): Once you've placed your order, our designers spring into action. Within 2-4 days, you'll receive an email showcasing your design. Take your time to review it.

2- Production (1-3 Business Days): Upon approval, we jump into production mode which takes 1 to 3 days.

3- Shipping (5-8 Business Days or Faster): With production complete, your product is packaged securely and shipped. Typically, shipping takes 4 to 8 business days but we offer faster shipping options at the checkout.

For comprehensive delivery times and further details, please refer to our Shipping Policy.

4.What if I want don't like the design?

To meet our customer's needs, we offer unlimited revisions and only ship your product upon approval. This way, we ensure you are 100% satisfied with the final piece.

5.Do you only draw pets and couples?

No, we design everything! We have a very talented team that has done a lot of work from couples to families,pets,artistic tattoos, and landscapes.

If you have a special request please feel free to contact us at service@helacustom.com and we will make it happen.

6.I don't know which photo to choose, can you help me?

If you're seeking guidance in choosing the best photo, we're more than happy to assist. Connect with us at service@helacustom.com and we will help you choose the best one!

7.We don't have a photo together, can you make the design?

Yes, we can! We can use a photo from each member and combine them into a design.

Please email us at service@helacustom.com so we can help you choose the best photos.